Home » FAQ Guide

🛡️ Licensing, Insurance & Pricing Transparency

Is Reliable Movers licensed and insured?

Absolutely. Reliable Movers is fully licensed by the New York State Department of Transportation (NYS DOT #36291) and the U.S. Department of Transportation (USDOT #1605981). Furthermore, we carry the required insurance to protect your belongings and offer full transparency about our credentials.

Do you offer guaranteed flat-rate pricing?

Yes. We provide guaranteed flat-rate pricing for all local and interstate moves. This means no hourly rates, no hidden fees, and no surprises. In addition, your quote includes everything from labor and truck to fuel and insurance.

 

How do you calculate my moving cost?

Pricing is based on:

  • The size of the truck needed

  • The amount of space your items take up

  • Distance of the move

  • Services requested (packing, storage, etc.)

You only pay for the space you use in the truck.

How much does a typical 3-bedroom move cost locally?

Reliable Movers offers all-inclusive flat-rate pricing. For example, the average 3-bedroom home fills a full 26-foot truck at $2,500.00. Furthermore, our local moving rates include truck, labor, fuel, furniture breakdown and setup, pads/shrink wrapping, and insurance. Finally, a crew of two to seven movers is included in these rates.

🚚 Services We Provide

Can Reliable Movers help with downsizing or senior moves?

Yes. We offer compassionate senior moving services and can assist with downsizing, packing, coordination, and setup in retirement communities or new homes. Consequently, we’re here to make the transition smooth and respectful.

Does Reliable Movers offer packing services?

Yes. Reliable Movers offers professional packing services to help ensure your belongings are packed securely and efficiently. Packing is $28.00 per box, which includes the box, labor, and materials. We use small, medium, and large boxes.

Can Reliable Movers move large or bulky items?

Yes. Our team of experienced movers is well-equipped to handle large or bulky items—such as pianos, gun safes, commercial equipment, and heavy furniture. Moreover, we use specialized equipment and techniques to ensure their safe and secure transport.

Does Reliable Movers offer storage solutions?

Moreover, we offer both short-term and long-term storage solutions to help make your move as seamless as possible. In addition, our storage facilities are secure and climate-controlled, ensuring the protection of your belongings.

📅 Booking & Scheduling

How much notice is needed to book a move?

To ensure seamless service, we recommend booking at least two weeks in advance—particularly during peak moving season (April–September). However, we also excel at accommodating last-minute and emergency moves; accordingly, please call us for availability.

 

Yes. We are licensed interstate movers and regularly handle moves throughout the East Coast and Midwest. Moreover, our long-distance services are flat-rate and tailored to your schedule and inventory.

Is a deposit required?

Yes. A non-refundable deposit is required to hold your moving date. Dates are not guaranteed until the deposit is received.

What happens if I need to reschedule?

We understand plans change. Please contact us as soon as possible, and we’ll do our best to work with you based on availability. Your deposit will follow you, and expires after two months. 

👷 Our Team & Philosophy

Do you use temporary or seasonal labor?

No. All Reliable Movers team members are trained employees—not temps or day laborers. In fact, many of our movers have been with us for over seven years, ensuring professionalism, safety, and accountability on every job.

Are your movers employees or contractors?

All movers are direct employees of Reliable Movers — never subcontractors.

Preparing for Moving Day

What should I do before movers arrive?

Before moving day:

  • Pack personal or fragile items you don’t want handled

  • Label boxes clearly

  • Disconnect appliances

  • Clear walkways and entrances

  • Secure pets

We’ll handle the rest.

What items can movers not transport?

For safety and legal reasons, we cannot move:

  • Gasoline or propane tanks

  • Firearms or ammunition

  • Fireworks

  • Hazardous chemicals

  • Perishable food

  • Plants (for long-distance moves)

Please ask if you’re unsure about a specific item.

Reliable Movers in Syracuse NY moving a new home for our customers

Interstate Move to Rhode Island

Verified NYSDOT & USDOT Credentials

Click the links below to view our Household Goods moving licenses with the NYS Department of Transportation (in-state moves) and the U.S. Department of Transportation (interstate moves).

Insurance

Interstate License

Quote request (final) (#3)

Request A Free Moving Quote



CONTACT INFORMATION


Read Our Five-Star Customer Reviews

Reliable Movers has earned hundreds of five-star reviews from real customers across multiple review platforms. Our reputation has been built over many years of providing dependable local and long-distance moving services throughout Syracuse and Central New York.

Through Trustindex, you can view verified customer reviews collected from platforms such as Google, Yelp, and Facebook. These reviews reflect real moving experiences from customers who trusted Reliable Movers with their homes, apartments, offices, and long-distance relocations.

Our reviews span more than a decade, with customer feedback dating back to 2014. We are proud of the reputation we have built through professional service, experienced crews, and careful handling of every move.

Below you can read real feedback from customers who have worked with Reliable Movers.

Key Takeaways

  • Reliable Movers is licensed and insured, providing full transparency regarding their credentials.
  • They offer guaranteed flat-rate pricing for most moves, including labor, truck, fuel, and insurance.
  • The average cost for a local 3-bedroom move is $2,500.00, covering all necessary services.
  • They provide packing services and can handle bulky items, along with secure storage solutions.
  • Reliable Movers accommodates long-distance moves, recommends booking two weeks in advance, and employs trained staff, not temporary labor.
How much does a local move usually cost?

Reliable Movers offers flat-rate pricing for local moves, so customers know the cost in advance. For example, a typical three-bedroom home often requires a full 26-foot truck and may average around $2,500 depending on the details of the move.

Do you offer packing services?

Yes. Reliable Movers offers professional packing services to help protect fragile items and speed up the moving process. Boxes, packing materials, and labor are included when using our packing service. Packing is $28.00 per box. Box, labor, and materials are included in the price. We use small, medium, and large boxes for packing.

Are you licensed and insured?

Yes. Reliable Movers is licensed and insured for both New York State household moves and interstate moves across state lines. We operate under USDOT and NYS DOT authority and comply with all required regulations. Our NYSDOT# 36291 for intrastate moving. Our interstate moving authority numbers are USDOT # 1605981. MC HHG Authorization # 8737987.

Do you offer flat-rate pricing?

Yes. Many of our moves are priced using a flat-rate binding estimate, meaning you know the cost of your move ahead of time without worrying about hourly increases or surprise charges. Our interstate moving is a binding estimate rate. This guarantees your price in writing from A to B.

How do I get a moving quote?

You can request a free moving quote by calling 315-252-9214 or by filling out the quote form on our website. When you call, you may speak directly with Jennifer, the Operations Manager and Co-Owner of Reliable Movers, who will review your move details, answer any questions, and provide a clear estimate for your move.

Will I speak with someone directly about my move?

Yes. When you call Reliable Movers, you will often speak directly with Jennifer, the Operations Manager and Co-Owner. Jennifer helps review your inventory, answer questions, and provide clear estimates so customers understand exactly how their move will work.

Are the owners involved in the moving process?

Yes. Reliable Movers is a family-owned and operated moving company. Owners Mike and Jennifer are actively involved in the business and help oversee operations to ensure every move is handled professionally from start to finish.

How much does it cost to hire movers in Syracuse NY?

The cost of hiring movers depends on several factors including the size of the move, distance, access conditions, and services requested. Reliable Movers offers clear pricing and flat-rate estimates for many moves, allowing customers to know the cost in advance without unexpected hourly charges.

What should I do to prepare for moving day?

Preparing ahead of time can make your move much smoother. Many customers start by organizing items, labeling boxes, and setting aside important documents and valuables. Reliable Movers also offers professional packing services for fragile items, kitchens, and other household belongings that require extra protection.

Licensed Intrastate & Interstate Household Goods Mover
USDOT# 1605981 • NYSDOT# 36291 • MC# 837987
© 1996-2026 Reliable Movers LLC. All rights reserved.